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While many of us are still holding onto summer, it is mid-September and Fall is just around the corner. And that means a fairly important Microsoft deadline will soon be upon us. As of November 1, 2021 only Outlook 2013 Service Pack 1 (with latest fixes) and later versions will be able to connect to Microsoft 365 services.
Welcome to part two of Addressing the Office 365 Monitoring Gaps. In part 1, Michael Van Horenbeeck discussed the differences in monitoring cloud-based systems vs traditional on-premises deployments.
The recent March 15th Microsoft 365 outage would explain why many of your users were complaining and submitting support tickets that day. Unfortunately, that is the least likely scenario for most problems. While Microsoft has occasional issues, the real problem is usually elsewhere.
This is a story about one company’s trials and tribulations of migrating to and maintaining a hybrid cloud environment; specifically Microsoft Exchange.