End User Experience Monitoring

Employee productivity relies on Office 365 performance. To ensure your Office 365 collaboration goals are met, monitoring end user satisfaction, usage, and adoption is just the start. Put your users at the heart of monitoring, by measuring their ability to perform essential tasks within key Office applications.

• Office 365 Applications – Mimic end user behavior with synthetic transaction probes across key applications, such as: SharePoint, OneDrive, Teams, Exchange Online, Exchange, PowerBI, AD FS, and other SaaS applications.
• Remote Locations – Visually map service status for a specific user in a specific remote location to quickly isolate performance issues, drill down root cause, and decrease MTTR.