Uniscope | Skype for Business Lync Management Tool

Keep your business communication up and running. Uniscope empowers your organization by delivering the critical information you need to manage Lync proactively and avoid costly downtime. Uniscope is a unique Lync management tools that combines Lync monitoring and reporting in a single dashboard. The platform was developed by Lync Architects with real world experience of managing and troubleshooting numerous enterprise messaging environments.

  • Avoid costly outages

    Uniscope empowers you to gather the metrics you need to understand Lync performance and usage so you can proactively manage your Lync deployment and prevent costly outages.

  • Stay Up & Running

    Lync is being widely adopted and the need to proactively monitor this technology is critical as outages can cost a company thousands of dollars.

  • Real-Time Reports

    Demonstrate to senior management, with real-time reports, that additional resource are needed to meet growing demand.

  • Single Concise Tool

    Uniscope will make your job easier by providing Lync Monitoring and Reporting in a concise, easy-to-use solution. And that is truly our goal- making your job as a Lync administrator easier.

  • Proactive Monitoring

    Uniscope proactively tests the core components of a Lync deployment including Front End, Web Conferencing, Mediation servers, end user connectivity, PSTN access and address book downloads.

  • Expert Approved

    We have gathered feedback from Lync MVPs and technology leaders from around the world to create an innovative solution.

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  • Proactive Monitoring

    Uniscope’s web-based One Look Dashboard makes it easy for you to monitor all of your environment's vital components with a quick glance at a single screen, even from your phone or tablet. Uniscope automatically tests critical Lync services before they become wide spread outages. Reduce the time it takes to troubleshoot issues with the One Look dashboard’s ability to quickly point out what servers and services are affected.

  • Usage Reporting

    Uniscope’s advance reporting provides both the real-time data and historical trending you need to optimize system performance, improve service levels, plan for the future and get clear visibility into your company’s Lync infrastructure. Uniscope provides over 60 built-in reports, plus the ability to customize an existing report or create a new one with minimal effort.

  • Simplicity and Value

    Uniscope can be deployed in 30 minutes and can immediately help you get more visibility into your Lync deployment with its monitoring and reporting features.

Lync Call Quality Methodology

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Personalize Dashboards for Everyone

Create custom tailored dashboards for your NOC, help desk, Lync team, and senior management. Uniscope’s One Look dashboard automatically updates and delivers real time monitoring to key personnel. Senior management can have their own dashboard with key metrics on usage that always stays up to date. The One Look dashboard can even be organized to match your company’s geographical or administrative layout.

    • Help Desk Operator
    • With the personalized dashboard, Help Desk can easily monitor Lync and notify the Admin when issues arise.
    • Sales Director
    • Setup the director's dashboard to graphically see the sales team’s productivity and make any necessary adjustments that will help hit targets.
    • HR Director
    • With the personalized dashboard, the HR Director can monitor inappropriate uses of the Lync system.
    • CIO
    • Set dashboard to closely monitor critical situations.
    • Lync Admin
    • Proactively manage the Lync system and prevent costly outages.

System Requirements

  • Microsoft Lync Server:
    2010 or 2013

    Windows Server:
    2008 - 2012 R2

    Disk Space 500 MB,
    Memory 4 GB

  • Additional Software:
    Microsoft .NET Framework 3.5 or later
    IIS 7.5 or later
    SQL Server optional 2005, 2008, 2012
    Internet Explorer 8.0 or greater
  • Lync Microsoft Partner Logo

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