On February 9, 2021 at ~1:00 am UTC, Microsoft reported an issue that was preventing some users from accessing Yammer and that users may receive an error message when attempting to access services.
Finally, at 2:10 am UTC, Microsoft reported that a recent configuration change to networking infrastructure inadvertently prevented users from accessing the Yammer service.
In a cloud-world, outages are bound to happen. While Microsoft is responsible for restoring service during outages, IT needs to take ownership of their environment and user experience. It is crucial to have greater visibility into business impacts during a service outage the moment it happens.
ENow’s Office 365 Monitoring and Reporting solution enables IT Pros to pinpoint the exact services effected and root cause of the issues an organization is experiencing during a service outage by providing:
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