Microsoft Office 365 Monitoring - Service Outages

On December 7, 2020, at ~3:00 pm UTC, Microsoft reported an issue with call quality within Microsoft Teams and that more details would be reported shortly.

On December 2, 2020 at ~4:00pm UTC, Microsoft reported an issue that was intermittently preventing some users from accessing files within Teams. They reported they were working to identify the cause of the issue and that more information would be available soon.

On November 30th, 2020 at ~4:30pm UTC, Microsoft reported an outage that was causing a number of users to see delays or timeouts when accessing the Microsoft 365 Admin Center or admin functions therein.

On November 10th, 2020 at ~5:15pm UTC, Microsoft reported an outage preventing some users from accessing Outlook.com and that additional information would be provided shortly.

Many confirmed they were unable to access Outlook from their mobile phones or laptops.

On November 5th, 2020 at ~7:00pm UTC, Microsoft reported a second outage of the day preventing some users from accessing their mailboxes through Exchange Online via all connection methods.

Followers on Twitter expressed their frustration with the recent string of outages Microsoft has endured over recent months. While others took a lighter approach making jokes, some referencing Microsoft's Office 365 title suggesting "O265" may be a more fitting name.

On November 5th, 2020 at ~3:00pm UTC, Microsoft reported an outage preventing some users from accessing Exchange Online service, sending or receiving emails, and accessing the Exchange admin center.

Many in the community went to Twitter to express their frustration with Microsoft's delay in reporting the outage, while others brought up their frustrations with the recent string of outages Microsoft users have experienced over the last few months.

On October 30th at roughly ~1:30 am UTC, Microsoft reported that some users may be unable to access the Microsoft Word app.

Many users took to Twitter to express their frustration as this outage prevented many from completing important and time sensitive projects.

On October 22nd at roughly ~6:30 pm UTC, Microsoft reported a problem that may cause users to see an "Oops" page when launching the Microsoft Teams desktop client.

Microsoft reported that they had identified and reverted a recent update that could be causing the problem.

On October 20th at roughly ~7:45 pm UTC, Microsoft reported a problem preventing some users from accessing the Microsoft 365 admin center.

Soon after they reported that users in North America were experiencing decreased impact indicating the event may be transient in nature but they were continuing to investigate the route cause of the issue.

On October 18th at roughly ~1:00 am UTC, Microsoft reported that some users may be unable to view the Service Health Dashboard and Message Center Posts within the Admin Center.

Some users took to Twitter to defend Microsoft by stating that Microsoft had been dealing with increased volumes of users and could not have prepared for this due to the increased number of users working from home and the transition to online learning for most schools.