Microsoft Office 365 Monitoring - Service Outages

A global IT outage affected Microsoft 365 and Azure Services on July 30, 2024. The issue was traced back to a DDoS attack, which caused performance issues with Azure Front Door (AFD) and Azure Content Delivery Network (CDN) .

A global IT outage significantly impacted Microsoft 365 and Microsoft Azure services and countless businesses, starting on July 18, 2024. The issue was traced back to an update to the Crowdstrike Falcon agent, which caused widespread disruptions.

In the wake of the embarrassing and widely publicized Midnight Blizzard app breach, are you are aware that Microsoft also suffered from a massive Teams outage on 1/26/24 for almost 13 hours, which substantially impacted global communication abilities?! And then again on 1/29/24?!

It would have been hard for many out there NOT to have felt the pain at some point…

On Monday, April 24, 2023, at approximately 7:17 AM ET, Microsoft sent out its first of many tweets for the day @MSFT365status regarding an issue in which users were unable to use certain search functions in various Microsoft 365 services.  With this first tweet, Microsoft disclosed no information as to what geographic regions were impacted.

On March 23, 2023, at ~8:22 AM ET, Microsoft communicated via tweet (@MSFT365status) that they were investigating an issue in which users with certain conditional access policies applied were unable to access any Microsoft 365 service.

For IT pros or system admins with Microsoft admin center "working" access, the incident number to reference for more complete details was MO531859.

On March 3, 2022, at ~09:02 am UTC, Microsoft communicated via tweet (@MSFT365status) that they were investigating a service incident involving Microsoft 365 Admin Center access issues.

Initially, Microsoft provided no incident # for system admins and IT pros to reference within the Microsoft Admin Center, because access to the Admin Center was the issue at hand. Instead, Microsoft directed impacted users to refence the Microsoft 365 health status site,  status.office.com.

On February 3, 2022, at ~04:36 am UTC, Microsoft communicated via tweet (@MSFT365status) that they were investigating an issue in which users (in Europe) were unable to access the Microsoft 365 admin portal.

Initially, Microsoft provided no incident # for users to reference, as any user experiencing issues may not have been able to access the admin portal to gather additional information. In its place, Microsoft was directing impacted users to access status.office.com for updated information as to the service incident.

On July 29, 2021, at ~3:35 am UTC, Microsoft announced that they were looking into an issue in which users in Germany potentially could have access issues or degraded experiences for Microsoft 365 services.

The service incident number was MO273940.

On July 2, 2021, at ~9:47 am UTC, Microsoft indicated that they were investigating an issue in which users were experiencing latency or were unable to access multiple Microsoft 365 services.

The incident number was MO266345.