Microsoft Office 365 Monitoring - Service Outages

Read the latest updates, root causes, and resolutions on Microsoft Office 365 service outages.

Microsoft Sway Service Incident listing image

Microsoft 365 Monitoring: MSFT Sway Service Incident (April 27, 2022)

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ENow Software

On April 27, 2022, at ~8:59 AM EST, Microsoft communicated via tweet (@MSFT365status) that they were investigating an issue involving Microsoft Sway.

For IT pros or system admins with Microsoft admin center access, the incident numbers to reference the issue were MO364969 and SW364924.  The apparent issue involved users not being able to either access or create within Sway.

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Microsoft Services incident

SharePoint OneDrive Teams Service Incident (April 18, 2022)

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ENow Software

On April 18th, 2022, at ~7:07 am UTC, Microsoft communicated via tweet (@MSFT365status) that they were investigating an issue in which users were unable to open files in SharePoint Online, OneDrive, and Teams.

For IT professionals and system admins with Microsoft admin center access, the service incident numbers to reference were SP360511, OD360523, and TM360526.

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Microsoft SharePoint Online Service Incident

SharePoint Online Service Incident (April 7, 2022)

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ENow Software

On April 7, 2022, at ~6:30 am UTC, Microsoft communicated via tweet (@MSFT365status) that they were investigating an issue in which users were unable to view data in the News article webpart within SharePoint Online.

For IT professionals and system admins with Microsoft admin center access, the issue # was SP354364. It should be noted that the last service incident reported @MSFT365status was on March 3rd, and that's 4+ weeks without any service incidents. (That is, no service incidents as reported by @MSFT365status.)

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Microsoft 365 Admin Center outage listing image

Office 365 Monitoring: M365 Admin Center Access Issue (Mar. 3, 2022)

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ENow Software

On March 3, 2022, at ~09:02 am UTC, Microsoft communicated via tweet (@MSFT365status) that they were investigating a service incident involving Microsoft 365 Admin Center access issues.

Initially, Microsoft provided no incident # for system admins and IT pros to reference within the Microsoft Admin Center, because access to the Admin Center was the issue at hand. Instead, Microsoft directed impacted users to refence the Microsoft 365 health status site,  status.office.com.

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Microsoft Service Incident listing image

Office 365 Monitoring: SharePoint and OneDrive Service Issues (Mar. 2, 2022)

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ENow Software

On March 2, 2022, at ~05:32 pm UTC, Microsoft communicated via tweet (@MSFT365status) that they were investigating a service incident involving SharePoint Online and OneDrive for Business (and possibly other services).  Microsoft also clarified that the service incident was contained to customers in New Zealand.

For system admins and IT pros with Microsoft Admin Center access, Microsoft provided the following incident #: MO337921.

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Microsoft Admin Center Service Incident listing image

Office 365 Monitoring: Admin Center Service Issues (Feb. 25, 2022)

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ENow Software

On February 25, 2022, at ~09:37 am UTC, Microsoft communicated via tweet (@MSFT365status) that they were investigating a service incident in which users were experiencing issues within the Health section of the Admin Center.

Initially, Microsoft provided no incident number, since system admins and IT professionals who may have been unable to access the Microsoft Admin Center would be unable to reference any incident number for further details.   Instead, Microsoft advised any users impacted to check status.office.com.

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Microsoft Forms service incident listing image

Office 365 Monitoring: Microsoft Forms Service Incident (Feb. 24, 22)

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ENow Software

On February 24, 2022, at ~01:31 am UTC, Microsoft communicated via tweet (@MSFT365status) that they were investigating a service incident impacting Microsoft Forms.

For system admins and IT professionals with Microsoft Admin Center access, the incident reference number was FM335798. Where @MSFT365status was deficient with details, the Admin Center likely had more detailed information.

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Microsoft 365 Service Incident listing image

Office 365 Monitoring: Admin Portal Access Issue (Feb. 3, 2022)

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ENow Software

On February 3, 2022, at ~04:36 am UTC, Microsoft communicated via tweet (@MSFT365status) that they were investigating an issue in which users (in Europe) were unable to access the Microsoft 365 admin portal.

Initially, Microsoft provided no incident # for users to reference, as any user experiencing issues may not have been able to access the admin portal to gather additional information. In its place, Microsoft was directing impacted users to access status.office.com for updated information as to the service incident.

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