Office 365 Monitoring: Skype for Business Outage June 1, 2020

On Monday June 1^st at ~7:00 pm, Microsoft 365 statues reported that they were investigating an issue that was affecting sign-in functionality for the Skype for Business service. They soon after reported that the issue was affecting a subset of users in the United States.

Some users expressed frustrations regarding Microsoft’s delayed response in reporting the issue and others confirmed they were experiencing the problem in areas including Washington D.C. and San Diego.

Finally, at ~ 8:15 pm Microsoft reported that they had rerouted traffic to an alternate infrastructure to mitigate impact and ultimately resolve the issue.

The Importance of Office 365 Monitoring

In a cloud-world, outages are bound to happen. While Microsoft is responsible for restoring service during outages, IT needs to take ownership of their environment and user experience. It is crucial to have greater visibility into business impacts during a service outage the moment it happens.

ENow’s Office 365 Monitoring and Reporting solution enables IT Pros to pinpoint the exact services effected and root cause of the issues an organization is experiencing during a service outage by providing:

• The ability to monitor entire environments in one place with ENow’s OneLook dashboard which makes identifying a problem fast and easy without having to scramble through Twitter and the Service Health Dashboard looking for answers.
• A full picture of all services and subset of services affected during an outage with ENow’s remote probes which covers several Office 365 apps and other cloud-based collaboration services.

Identify the scope of Office 365 service outage impacts and restore workplace productivity with ENow’s Office 365 Monitoring and Reporting solution. Access your free 14-day trial today!