Back to Blog

Office 365 Monitoring: Microsoft Forms Outage May 18, 2020

Image of ENow Software
ENow Software
Microsoft Forms Outage banner

On May 18th, 2020 at ~9:30am UTC, Microsoft reported that some users in Northern and Western Europe may experience problems accessing Microsoft Forms.

IMG_0176

Some expressed concerns that the admin center was not updated with the current issues. While others expressed they were still experiencing issues and were concerned regarding when it would be resolved.

IMG_0177

Finally, at ~11:00am UTC, Microsoft reported that they completed their optimization of the infrastructure and confirmed that the issue was resolved.

IMG_0178

 


The Importance of Office 365 Monitoring

In a cloud-world, outages are bound to happen. While Microsoft is responsible for restoring service during outages, IT needs to take ownership of their environment and user experience. It is crucial to have greater visibility into business impacts during a service outage the moment it happens.

ENow’s Office 365 Monitoring and Reporting solution enables IT Pros to pinpoint the exact services effected and root cause of the issues an organization is experiencing during a service outage by providing:

  • The ability to monitor entire environments in one place with ENow’s OneLook dashboard which makes identifying a problem fast and easy without having to scramble through Twitter and the Service Health Dashboard looking for answers.
  • A full picture of all services and subset of services affected during an outage with ENow’s remote probes which covers several Office 365 apps and other cloud-based collaboration services.

Identify the scope of Office 365 service outage impacts and restore workplace productivity with ENow’s Office 365 Monitoring and Reporting solution. Access your free 14-day trial today!


Teams Outage banner

Office 365 Monitoring: Microsoft Teams Outage #2 May 6, 2020

Image of ENow Software
ENow Software

On May 6th, 2020 at ~11:30pm UTC, Microsoft reported an outage causing intermittent Teams calls to...

Read more
Microsoft Outage banner

Office 365 Monitoring: Admin Center Outage October 18, 2020

Image of ENow Software
ENow Software

On October 18th at roughly ~1:00 am UTC, Microsoft reported that some users may be unable to view...

Read more