On June 30th, 2020 at ~12:00 pm UTC, Microsoft reported that they were investigating an issue where many users in Germany were unable to access multiple Microsoft 365 services.
Shortly after, around ~12:45 pm UTC, Microsoft reported that they had determined that the Microsoft 365 service was healthy and that the issue was caused by a third-party local internet service provider.
In a cloud-world, outages are bound to happen. While Microsoft is responsible for restoring service during outages, IT needs to take ownership of their environment and user experience. It is crucial to have greater visibility into business impacts during a service outage the moment it happens.
ENow’s Office 365 Monitoring and Reporting solution enables IT Pros to pinpoint the exact services effected and root cause of the issues an organization is experiencing during a service outage by providing:
Identify the scope of Office 365 service outage impacts and restore workplace productivity with ENow’s Office 365 Monitoring and Reporting solution. Access your free 14-day trial today!