Microsoft’s Exchange solution is one of Microsoft’s strongest server solutions to date despite the fact that it has always had, and continues to have, gaps with regard to security, archiving, backup/recovery, monitoring, and reporting. As a result, an ecosystem set of solutions evolved around Exchange to fill those gaps and enhance what Microsoft provides us. Even with the move to a hosted version with Exchange Online, there continues to be a need for better monitoring and reporting, although we see Microsoft making progress in backfilling the gaps. Providing visibility into these gaps is where ENow really shines.