Mailscape | Exchange Reporting Overview

  • Get Proactive

    Proactively advise management of future Exchange needs using reports and real-time data.

  • Enable Help Desk

    Enable the Help Desk to purge inactive mailboxes and thereby recover Exchange CALs & storage space.

  • Track storage requirements

    Understand how storage requirements and e-mail traffic are growing over time to justify implementing a centrally-managed e-mail archiving service.

  • improve the level of service

    Provide help desk staff with the information they need to improve the level of service to your end users—and at the same time cross-train them to become Exchange admins.

  • Track messaging uptime

    Deliver SLA reports to track messaging uptime.

  • distribute mailboxes

    Easily distribute mailboxes across your Exchange databases.

  • Track database growth

    Track database growth and manage database size to minimize restore times and to help meet service level agreements as set by the CIO.

  • view vital information

    View vital information about your users and their mailboxes—Who is approaching a warning, prohibit send, or locked out state? Who has the largest mailboxes?

  • hold units accountable

    Charge back Exchange operating costs to hold business units accountable for the resources they consume.

  • Flag security risks

    Flag possible security risks and/or violations of acceptable usage policies to help you protect your intellectual property.

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Comprehensive Exchange Reporting

We deliver over 220 of the most commonly requested reports, and then go one step further by giving you the ability to customize these reports or create new ones based on any object in our database.

Mailscape gives you endless creative freedom when it comes to the types of reports you can create and how they can be disseminated throughout your organization.


    • Device type (Model, OS carrier)
    • Least/most active users
    • Users by Mailbox Server
    • Users by CAS
    • Users count by CAS
    • Users by OS version
    • Users count by OS version
    • Daily ActiveSync usage
    • ActiveSync message size analysis

    • Device type (Model, OS carrier)
    • Phone number
    • Users with password disabled
    • Inactive BlackBerry
    • Users activity
    • Users by Mailbox Server
    • User by BES
    • Users by IT policy
    • Users by OS version
    • BlackBerry message size analysis




Through our innovative Report Wizard, we give you the flexibility to create very complex reports with only a few clicks. By exposing all the objects in our schema, you can choose the attributes of the Exchange architecture to create conditional reports on. Pick how many filters to add and watch as Mailscape does all the work for you! When you are finished, you can customize the format and layout of the report to suit your unique needs and save it in the Reports Library for future use.

Cutomize reports for everyone

Personalize Reports for Everyone

Traditional reporting products only allow you to email a report, resulting in information that is already outdated by the time it reaches its destination. Mailscape extends value beyond the Exchange environment by providing your colleagues with vital information via Mailscape’s Personalized Dashboards that automatically self-generate, displaying the most current data. With no client software to be installed, your users can view reports with their browser and see data that is always fresh. Mailscape also gives you the ability to email reports in a .CSV or HTML format.

Mailscape provides Exchange administrators and senior management with instant access to information relevant to their respective interests.

System Requirements

  • Microsoft Exchange Server:
    2003 - 2016

    Windows Server:
    2008 - 2012 R2

    Disk Space 350 MB,
    Memory 2 GB

  • Additional Software:
    Microsoft .NET Framework 3.5 or later
    IIS 7.5 or later
    SQL Server optional 2005, 2008, 2012
    Internet Explorer 8.0 or greater
  • Exchange Microsoft Partner Logo

QuoteMailscape's graphical display of data makes it easy enough that the Help Desk can quickly diagnose the cause of a problem and take a more active role in monitoring the system. Plus, the customizable reporting makes it easy to create very complex queries. Overall, Mailscape is a very impressive solution, and one that sets itself apart from the competition." - Lasse Pettersson, Exchange MVP
MVP Microsoft