Mailscape | Exchange Monitoring Overview

  • Proactive Monitoring

    We do not leave you guessing as to whether all your components are functioning properly or not. Mailscape tests each component every few minutes and will notify the help desk of any issues.

  • One Look Dashboard

    Mailscape makes your job of monitoring your Exchange system easier by presenting real-time data on all the vital information that directly impacts Exchange uptime via Mailscape’s One Look Dashboard.

  • Prevent Outages

    Stop monitoring every application and device deployed. Usually only addressing very basic metrics like server uptime won't prevent messaging outages.

  • Monitoring Made Easy

    Instead of trying to monitor every known Exchange metric, Mailscape concentrates on key areas that directly impact uptime and won't give you false positives.

  • Identify Problems Early

    With Mailscape, you can quickly identify problem areas before they cause a mail outage.

  • Custom Alerts

    Mailscape can be setup to send email alerts to notify your team of an impending problem.

  • Enable Help Desk

    The monitoring dashboard is designed to be simple and to point towards a solution as it alerts your team to the problem. Mailscape won't leave you to figure out an issue’s cause and its solution.

  • Easy to Use

    Mailscape was designed to address the limitations of traditional monitoring applications. It is simple and intuitive to use, but yet comprehensive.


Open up the hood on your Exchange server…

Go beyond the generic monitoring. Mailscape delivers comprehensive monitoring on all the key components in your environment:

  1. Mailbox Servers

    • Database mount status
    • Mapi connectivity
    • Database size alerts
    • Database backup status
    • White space alerts
    • AD replication test
    • Mail flow verification
  2. CAS SERVERS

    • OWA availability
    • ActiveSync availability
    • Outlook anywhere
    • OAB verification
    • Autodiscover validation
    • Exchange certification validation
  3. HUB SERVERS

    • Queue monitoring
    • Internal mail flow test
    • External mail flow test
    • Edge hub connectivity
    • Edge hub synchronization
    • Active directory connectivity
  4. HIGH AVAILABILITY

    • Passive node verification
    • Cluster network testing
    • Quorum health
    • File share witness connectivity
    • Copy & replay queue length
    • Exchange 2010 DAG
  5. BLACKBERRY ENTERPRISE SERVER

    • Exchange connectivity
    • BES thread monitoring
    • Device queue monitoring
    • BlackBerry service availability
    • Carrier status
    • SRP verification

System Requirements

  • Microsoft Exchange Server:
    2003 - 2013

    Windows Server:
    2008 - 2012 R2

    Resources:
    Disk Space 350 MB,
    Memory 2 GB

  • Additional Software:
    Microsoft .NET Framework 2.0 or later
    IIS 7.5 or later
    SQL Server optional 2005, 2008, 2012
    Internet Explorer 8.0 or greater
  • Exchange Microsoft Partner Logo


QuoteMailscape dramatically reduced my team’s overhead on administration of our Exchange environment. Thanks to Mailscape’s One Look Dashboard, we are able to see issues—and resolve them—before they affect our end users. - Brian Scott, IT Manager, Twistbox Entertainment
Twistbox Entertainment

Our Loyal Customers